Privacy Policy & Data Protection
Your Data Security is Our Top Priority
StayEngine Hotel Management Software - Trusted by 500+ Hotels Across India for Secure Data Management
Encryption
Compliant
Storage
Standards
Why This Matters for Your Hotel
StayEngine is a cloud-based hotel management software trusted by 500+ hotels, resorts, and properties across India. This privacy policy explains how we protect your guest data, booking information, and hotel operations data with enterprise-grade security.
Privacy Policy
Last updated: January 26, 2026
1. Introduction
McFly World Communications Private Limited ("LetsGetGo", "we", "our", or "us") operates the letsgetgo.com website and the StayEngine hotel management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when:
- Requesting a demo
- Creating an account
- Contacting our support team
- Subscribing to our newsletter
This information may include: name, email address, phone number, company name, and location.
Automatically Collected Information
When you visit our website, we automatically collect certain information including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device information
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process demo requests and inquiries
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist our operations
- Legal authorities when required by law
- Business partners with your consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
7. Cookies
We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser.
8. Contact Us
For any privacy-related questions or requests, please contact us:
McFly World Communications Pvt Ltd
No. D-21, Umiya Quatro - D, International Airport,
opposite Dabolim, Green Valley, Dabolim, Ijorshi,
Goa 403711
Email: privacy@letsgetgo.com
Phone: 81122 33183
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Data Security & Privacy in Hotel Management Software
Everything hotels need to know about data protection, guest privacy, and secure hotel PMS software
Enterprise-Grade Encryption
256-bit SSL encryption protects all data transmission between your hotel staff, guests, and our cloud-based hotel management system. Same level of security used by banks and financial institutions.
- All guest data encrypted at rest and in transit
- Payment information tokenized & PCI-DSS compliant
- Booking details & ID proofs securely stored
Secure Cloud Backup
Automatic daily backups of your hotel PMS data stored in multiple secure locations. Never lose your reservation data, guest information, or financial records.
- Multi-region redundant storage (AWS/Azure)
- 99.9% uptime guarantee with instant failover
- Point-in-time recovery for any data loss
Access Control & Compliance
Role-based access control ensures only authorized hotel staff can access sensitive guest information. Fully compliant with GDPR, Indian IT Act 2000, and data protection laws.
- Role-based permissions (admin, manager, staff)
- Complete audit logs of all data access
- Two-factor authentication (2FA) available
Why Data Security Matters for Hotel Management Software
Hotels handle extremely sensitive information daily - guest names, contact details, ID proofs (Aadhaar, PAN, Passport), payment card information, booking history, and more. A secure hotel management system is not just a feature, it's a necessity. Data breaches can result in:
❌ Risks of Insecure Hotel Software:
- • Legal penalties up to ₹5 crores under IT Act 2000
- • Loss of guest trust and negative reviews
- • PCI-DSS non-compliance fines (₹2-10L monthly)
- • Permanent damage to hotel reputation
- • Potential criminal liability for management
✅ Benefits of StayEngine Security:
- • Zero data breaches since 2020 (500+ hotels)
- • Full GDPR & IT Act compliance included
- • PCI-DSS Level 1 certified payment gateway
- • Guest confidence = more direct bookings
- • Insurance compliance for cyber coverage
StayEngine's cloud-based hotel PMS software is built with security-first architecture. Unlike legacy on-premise hotel software that requires expensive IT infrastructure and manual security updates, our SaaS hotel management platform automatically receives security patches, encryption updates, and compliance certifications - at no extra cost.
Data Privacy for Hotels Across All Indian States & Union Territories
StayEngine provides secure hotel management software compliant with central and state data protection regulations across all 36 states and union territories of India. Whether you operate a heritage hotel in Rajasthan, a beach resort in Goa, a business hotel in Mumbai, or a boutique property in Kerala, your guest data is protected with the same enterprise-grade security.
Hotels Using StayEngine's Secure PMS Across India:
North India (200+ Hotels):
Delhi, NCR (Gurgaon, Noida, Faridabad), Rajasthan (Jaipur, Udaipur, Jodhpur, Jaisalmer), Uttar Pradesh (Agra, Varanasi, Lucknow), Punjab (Amritsar, Chandigarh), Himachal Pradesh (Shimla, Manali, Dharamshala), Uttarakhand (Nainital, Mussoorie, Rishikesh, Haridwar), Jammu & Kashmir (Srinagar, Jammu), Ladakh (Leh)
South India (150+ Hotels):
Karnataka (Bangalore, Mysore, Coorg, Hampi), Kerala (Kochi, Munnar, Alleppey, Wayanad, Trivandrum, Kovalam), Tamil Nadu (Chennai, Coimbatore, Ooty, Kodaikanal, Madurai), Telangana (Hyderabad), Andhra Pradesh (Visakhapatnam, Tirupati, Vijayawada), Pondicherry
West India (100+ Hotels):
Maharashtra (Mumbai, Pune, Lonavala, Nashik, Aurangabad), Goa (North Goa, South Goa, Panjim), Gujarat (Ahmedabad, Surat, Vadodara, Rajkot, Dwarka), Madhya Pradesh (Indore, Bhopal, Ujjain, Gwalior, Pachmarhi), Chhattisgarh (Raipur), Daman & Diu
East & Northeast India (50+ Hotels):
West Bengal (Kolkata, Darjeeling, Siliguri, Digha), Odisha (Bhubaneswar, Puri), Bihar (Patna, Bodh Gaya), Jharkhand (Ranchi), Assam (Guwahati), Sikkim (Gangtok), Meghalaya (Shillong), Arunachal Pradesh, Manipur, Nagaland, Tripura, Mizoram, Andaman & Nicobar Islands
🔒 State-Specific Compliance: StayEngine automatically handles varying state data protection requirements, GST regulations, local tax compliance, and tourism board reporting requirements for all Indian states. One software, complete compliance everywhere.
Hotel Data Security: Key Questions Answered
Is cloud-based hotel management software safe?
Yes! Cloud-based hotel PMS software like StayEngine is significantly safer than traditional on-premise hotel software. Our cloud infrastructure uses enterprise-grade security (AWS/Azure), automatic security updates, 24/7 threat monitoring, distributed denial-of-service (DDoS) protection, and redundant backups across multiple geographic locations. On-premise systems require expensive IT staff, manual security patches, and physical server security - all of which small to mid-size hotels cannot afford.
How does StayEngine protect guest payment information?
StayEngine integrates with PCI-DSS Level 1 certified payment gateways (Razorpay, Paytm, PhonePe) which means we never store credit card CVV numbers or full card details on our servers. All payment information is tokenized, encrypted, and processed through certified payment processors. We comply with RBI payment security guidelines and PCI-DSS (Payment Card Industry Data Security Standard) requirements automatically.
What happens to hotel data if we cancel our subscription?
You own your data, always. If you cancel, you have 90 days to export all your hotel data (guest records, bookings, financial reports, etc.) in standard CSV/Excel formats. We provide complete data portability. After 90 days, all data is permanently deleted from our servers per GDPR requirements. Unlike some hotel software companies, we never hold your data hostage.
Can hotel staff access all guest data?
No. StayEngine has role-based access control (RBAC). You can create different permission levels: Owner (full access), Manager (operations access), Front Desk (check-in/check-out only), Housekeeping (room status only), etc. Sensitive guest information like ID proofs and payment details can be restricted to manager+ level only. Every data access is logged with timestamp and user ID for audit trails.
Is StayEngine compliant with new Indian data protection laws?
Yes! StayEngine is fully compliant with the Information Technology Act 2000, IT Amendment Act 2008 (Section 43A - data protection), and prepared for the Digital Personal Data Protection Act (DPDP Act 2023). We implement data localization (Indian data stored in Indian data centers), consent management, right to erasure, data breach notification protocols, and grievance redressal mechanisms as required by Indian law.
How much does secure hotel management software cost?
StayEngine provides enterprise-grade security at a fraction of traditional hotel software costs. One-time setup: ₹58,999 (includes everything - software, website, training, security features). Yearly renewal: Just ₹29,500 for unlimited rooms, unlimited users, all security features, automatic updates, and 24/7 support. No per-room charges, no hidden fees. Security features that cost ₹50,000-2,00,000 extra with other PMS providers are included free.
Security Features Included in StayEngine
Bank-level encryption for all data
Multi-region redundant storage
Secure payment processing
Granular permission management
Extra layer of login security
Track all data access & changes
Right to erasure, data export
Data stored in Indian servers
24/7 security monitoring
Always-on availability
Third-party penetration testing
₹1 Crore liability coverage
💰 Total Value of Security Features: ₹2,00,000+/year if purchased separately
Included FREE with StayEngine (₹29,500/year)
500+ Hotels Trust StayEngine with Their Guest Data
"Data security was our biggest concern - StayEngine exceeded expectations!"
"We migrated from an on-premise hotel software that was constantly at risk. Security updates were manual and expensive. With StayEngine, all guest data is automatically encrypted, backed up daily, and we have complete control over staff access. The GDPR compliance tools helped us with international guests. Best part - all these enterprise security features are included at no extra cost. Our insurance company even reduced our cyber insurance premium by 30% after seeing StayEngine's security certifications!"
Get Secure Hotel Management Software
Starting ₹58,999 One-Time
Join 500+ hotels across India using StayEngine's secure, compliant, and reliable hotel PMS software. All security features included - no extra costs!