Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support.

Personal Information:

• Name, email address, and phone number
• Driving license details and ID proof information
• Payment information (processed securely through our payment partners)
• Vehicle preferences and rental history

Usage Information:

• Website usage data and analytics
• Device information and IP addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process your bookings and payments
• Verify your identity and driving credentials
• Provide customer support and respond to inquiries
• Send booking confirmations and updates
• Improve our services and user experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors to complete transactions
• Insurance providers for coverage purposes
• Service providers who assist in our operations
• Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through trusted partners

5. Your Rights

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Withdraw consent for data processing

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website functionality and performance

7. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: privacy@godrive.com
Phone: +91 98765 43210
Address: 123 Main Street, Bangalore, Karnataka 560001, India